Shipping Policy

Delay delivery due to Coronavirus:

Some delays will last only one weeks, but the uncertainty created by the pandemic is making it hard for planner.

We find dog-pet-cat products we love and ship them directly from the suppliers to your door!

When you place your order at https://dogpetcat.com/, we begin making your ordered items as quickly as possible. Each product requires some time for processing and packaging. Most orders ship within 1 or 2 days. However, in peak seasons, shipment can take up to 5 business days.

Giveaway items may take up to 40 calendar days to arrive since they come from abroad. We greatly appreciate your patience in this regard. In order not to lose our item in doing these kind of “free + shipping” offers, we ship these items without door-to-door tracking and via a more economical shipping courier. If your item doesn’t arrive in 40 days, send us an email, and we’ll investigate and either resend your order via tracked shipping.

All other items take 2-4 weeks to arrive.

Also, please note that items on our store come from a range of different suppliers so, if you ordered more than one item, they will likely arrive in distinct packages within a few days of one another.

** THESE ARE ESTIMATED DELIVERY TIMES.
Due to factors beyond our control that commonly affect international shipments, such as shipping carrier delays, weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates.

The delivery range

United States

Thank you for shopping with us!
From the DogPetCat team.